Chetan Dhorajiwala Foods does not claim ownership of returned items. The decision to accept or process refunds or cancellations is entirely at the discretion of the company.
Refunds, if approved, will be processed within 10 working days. To initiate a refund, customers must provide proper documentation, including evidence of purchase and tracking details.
In the event of delays or cancellations caused by natural calamities or unforeseen circumstances, only the value of the product will be refunded. Shipping charges will not be refunded.
Once an order is processed for dispatch, cancellations are strictly not allowed.
Cancellation Policy
1. Cancellation by Customer
Customers can cancel their order anytime before the order is dispatched by contacting customer service or initiating the cancellation on the website.
Once the order has been dispatched, cancellations will not be accepted.
2. Cancellation by Chetan Dhorajiwala Foods
The company reserves the right to cancel orders if any fraudulent transactions are suspected or if a customer violates the terms and conditions of the website.
A record of fraudulent transactions or customers will be maintained. Access to the website or future orders may be denied to individuals found engaging in fraudulent activities.
